In her session An Auditor Teaches You Great Claims Handling, Cheryl Morosini detailed the importance of organizing one’s workplace to fit a style to maximize one’s achievements. By encouraging claims professionals to approach their work product using the same techniques as an auditor would, one can tweak those methods to allow for the highest production and quality of work each day. Morosini is confident that strategic navigation of workers’ compensation’s complex systems can bring understanding of the most efficient way to manage one’s workplace.
An audio recording and handouts from this session are available here.
